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Peloton Stores Are the Best Place to Try Peloton Equipment In Person—Here’s What To Know

The best way to try before you buy.

By Team PelotonUpdated 6 November 2025

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We think there are tons of reasons to visit a Peloton store—getting answers to your questions, feeling out the equipment for yourself in person, and trying out new features while a Peloton Expert is there to help troubleshoot are just a few. If you can’t get to our Covent Garden store in London (located next door to Peloton Studios London) to shop in-person, we also have plenty of retail partners throughout the UK where you can try and buy equipment in person. If you’re ready to experience the magic of Peloton firsthand, here’s what you’ll need to know.

What Are Peloton Stores?

Peloton stores are retail locations where you can try and buy the new Peloton Cross Training Bike, Bike+, and Tread in person. In the UK, our Covent Garden location is the only official Peloton store, but there are other retail locations across the country where you can try and buy equipment (more on that later!). Whether you want to ask our Peloton Experts a few questions, give the equipment a look before you buy it, or see a live product demo, Peloton stores are the place to do it. Our Experts are exactly as their title suggests—any question you have, they’ll be able to answer it. And if they don’t have the answers, we guarantee they’ll go far and wide to figure it out for you. Plus, in Peloton Studios London, you can shop Peloton Apparel, ensuring you’ll look stylish while you sweat it out.

What to Expect When You Visit Peloton Studios London’s Retail Store

Your experience at our Covent Garden retail space can be whatever you want it to be. Want to chat with an Expert to decide if a Tread will fit the space you have? You can do that. Interested in sitting on a Bike to see how it feels? That’s an option. And if you want to walk around, look at the shiny equipment in person, and then head home? Yep, you can do that too. These are just some of the reasons why we recommend visiting a Peloton store.

Get Your Questions Answered

When you enter the store, you can expect to be greeted by one of our Peloton Experts, whether or not you have an appointment. They’ll walk you through our equipment, ask some questions about what kind of experience you’re looking for and what your overall fitness goals are, and answer any initial questions you have. 

Compare Your Options

Making the choice between Bike and Bike+ can sometimes feel impossible. In store, you’ll be able to see the equipment side-by-side, give both a brief test, and decide what works for you. Whether you’re curious about certain features that differ or worried about space constraints, a visit to our store can help make the decision that much easier. 

Build Your Cart

We think seeing our equipment in person is all you need to be convinced of the magic of Peloton. If you’re ready to make a purchase then and there, our Experts can guide you through the process and our financing options, plus advise on any accessories or add-ons you might want to consider. 

How to Book an Appointment at a Peloton Store

You can book an appointment ahead of your visit to our Covent Garden retail space, but it’s not required. Here’s how to book: 

  1. Select the store from the store locator, then click Book an Appointment.

  2. Select which equipment you’re interested in learning more about and/or trialing. 

  3. Select your desired appointment time.

  4. Enter your contact information and any additional information you’d like the store team to know about for your visit (i.e. if you’re specifically looking to compare Bike and Bike+ or want to learn more about financing).

  5. Submit the appointment request and wait for your confirmation email.

Where Else Can You Try and Buy Peloton In Person In the UK? 

If a trip to our Covent Garden store isn’t possible for you, but you still want to see Peloton in person, there are numerous Fitshop and John Lewis locations throughout the UK that sell Peloton equipment. Visit our store locator to find hundreds of locations across the world where you can check out Peloton in person.

Our stores and retail partners are your one-stop-shop for all things Peloton equipment. Our team at the Covent Garden Peloton store is committed to making your experience whatever you want it to be. Learn, touch, feel, try—it’s all possible with Peloton stores and retail partners.

This content is for informational and educational purposes only and does not constitute individualized advice. It is not intended to replace professional medical evaluation, diagnosis, or treatment. Seek the advice of your physician for questions you may have regarding your health or a medical condition. If you are having a medical emergency, call your physician or 911 immediately.

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